Privacy Policy & PDPA Notice

1. Terms of Use and PDPA Notice

By accessing Businessgrant.sg, submitting an enquiry form, or using this website, you agree to this Privacy Policy and Data Protection Notice. If you do not agree with any part of this policy, please do not submit your personal data through this website.

This Data Protection Notice sets out the basis on which Businessgrant.sg (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

2. Nature of Businessgrant.sg

Businessgrant.sg operates as a private lead generation and referral platform. We help collect enquiries from businesses or individuals interested in selected employment grant-related support and may refer those enquiries to independent service providers, partner companies, lead partners, lead buyers, consultants, or other relevant third parties.

We do not represent any government agency. We do not directly provide grant application services, legal advice, financial advice, employment advice, or government approval services. Any service, advice, fee arrangement, application support, claim, promise, or obligation is between you and the relevant third-party service provider.

3. Personal Data We May Collect

“Personal data” means data, whether true or not, about an individual who can be identified from that data or from that data and other information to which we have or are likely to have access.

Depending on your interaction with us, we may collect the following types of personal data and enquiry-related information:

• Name;
• Email address;
• Singapore mobile number or contact number submitted by you;
• Company name, where provided;
• Grant interest or enquiry category selected by you;
• Message, enquiry details, company situation, hiring need, workforce need or other information voluntarily submitted by you;
• Website page source, page URL, campaign source, campaign medium, campaign name, enquiry date and time;
• IP address and technical information needed for security, record-keeping, spam prevention, analytics or lead tracking; and
• Any other information you voluntarily provide through our website, forms, advertisements, messages or communications.

4. Collection of Personal Data

We generally collect personal data when it is provided voluntarily by you, including when you:

• submit a form on Businessgrant.sg;
• contact us through this website;
• respond to our advertisements or landing pages;
• request to be contacted about employment grant support; or
• provide information to us through any other channel connected with this website.

By submitting your details, you confirm that the information provided is accurate to the best of your knowledge and that you consent to the collection, use and disclosure of your personal data for the purposes stated in this policy.

5. Use of Personal Data

We may collect and use your personal data for any or all of the following purposes:

1. to receive, record, process and manage your enquiry;
2. to understand the grant-related support or service you may be looking for;
3. to contact you or arrange for a relevant independent service provider or partner company to contact you;
4. to refer, transmit, assign, sell, share or disclose your enquiry to relevant service providers, lead partners, lead buyers, consultants or partner companies;
5. to help match your enquiry with a relevant service provider or partner who may provide the service;
6. to administer, operate, maintain and improve this website and our lead generation processes;
7. to track enquiry sources, campaign performance, page source and marketing effectiveness;
8. to prevent fraud, spam, unauthorised use, security issues or misuse of our forms;
9. to comply with applicable laws, regulations, codes of practice, court orders, requests from authorities or legal obligations;
10. to respond to access, correction, withdrawal, complaint or feedback requests; and
11. for any other purpose that is reasonably related to the above or for which you have provided consent.

6. Consent to Disclosure and Lead Sharing

By submitting an enquiry through Businessgrant.sg, you understand and agree that your personal data and enquiry details may be shared with independent service providers, partner companies, lead partners, lead buyers, consultants, or other third parties who may contact you and provide the relevant service.

You also understand that Businessgrant.sg may generate leads through this website, search advertising, social media advertising, landing pages, online campaigns or related lead generation activities. Your enquiry may be used, transferred, disclosed or made available to relevant third parties for follow-up and service provision.

Any agreement, fee, consultation, advice, grant application support, promise, claim, obligation or outcome is between you and the relevant service provider. Businessgrant.sg is not responsible for the service provider’s advice, fees, service quality, claims, promises, approval outcome or obligations to you.

7. Disclosure of Personal Data

We may disclose your personal data to:

• independent service providers, partner companies, consultants, lead partners or lead buyers;
• technology, hosting, form-processing, analytics, email, storage or IT service providers;
• professional advisers, auditors, legal advisers, insurers or business advisers where required;
• regulators, government authorities, law enforcement agencies or other parties where required or permitted by law;
• successors, assigns, buyers, transferees or parties involved in a business restructuring, sale, transfer or assignment of our website, assets, leads or business operations; and
• any other party to whom you have authorised us to disclose your personal data.

8. Withdrawal of Consent

Your consent for the collection, use and disclosure of your personal data will remain valid until withdrawn by you in writing. You may withdraw your consent by contacting our Data Protection Officer at the email address stated below.

Upon receiving your withdrawal request, we may require reasonable time to process the request and notify you of any consequences. Please note that withdrawal of consent may affect our ability to process your enquiry or refer you to a relevant service provider.

Withdrawal of consent does not affect our right to continue to collect, use, disclose or retain personal data where such collection, use, disclosure or retention is permitted or required under applicable laws.

9. Access to and Correction of Personal Data

If you wish to request access to personal data that we hold about you, or request correction of your personal data, you may submit your request in writing to our Data Protection Officer at the email address stated below.

We may require information to verify your identity before processing such requests. A reasonable fee may be charged for an access request where permitted by law, and we will inform you of the fee before processing your request.

10. Protection of Personal Data

We will take reasonable administrative, physical and technical measures to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

However, no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Accuracy of Personal Data

We generally rely on personal data provided by you. You should ensure that the information you submit is accurate, complete and up to date. If there are changes to your personal data, please contact our Data Protection Officer in writing.

12. Retention of Personal Data

We may retain personal data for as long as necessary to fulfil the purposes for which it was collected, to manage enquiries, to maintain business records, to resolve disputes, to comply with legal obligations, or as otherwise required or permitted by applicable laws.

When personal data is no longer required for legal or business purposes, we will take reasonable steps to cease retention of the personal data or remove the means by which it can be associated with you.

13. Transfers of Personal Data Outside Singapore

Personal data may be stored, processed or transferred outside Singapore where our service providers, technology providers, hosting providers, partner companies, lead partners or other third parties operate outside Singapore. Where applicable, we will take reasonable steps to ensure that personal data transferred outside Singapore receives a standard of protection comparable to that provided under the PDPA.

14. Third-Party Websites and Providers

Businessgrant.sg may contain links to third-party websites or may refer your enquiry to third-party service providers. We are not responsible for the privacy practices, service terms, representations or content of such third parties. You should review the privacy policy and terms of any third-party provider before engaging their services.

15. Marketing, Contact and Follow-Up

By submitting your enquiry, you consent to being contacted in relation to your enquiry by Businessgrant.sg, our partners, independent service providers, partner companies, consultants, lead partners or lead buyers. Contact may be made by email, phone, messaging applications or other contact methods based on the information you provided.

16. Data Protection Officer

You may contact our Data Protection Officer if you have any enquiries, feedback, access requests, correction requests, withdrawal requests or complaints regarding personal data protection.

17. Effect of Notice and Changes to Notice

This Privacy Policy and Data Protection Notice applies in conjunction with any other notices, consent clauses, disclaimers, website terms or form submission notices that apply in relation to the collection, use and disclosure of your personal data.

We may revise this policy from time to time without prior notice. You may determine whether any revision has taken place by referring to the “Last Updated” date above. Your continued use of this website or submission of personal data constitutes your acknowledgement and acceptance of such changes.

18. Dates

Effective date: 01/01/2025
Last updated: 01/07/2025